Looking for a Better IT Partner?
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Switch to the IT company that cares
Switch to the IT company that cares
Unhappy with Your Current MSP?
Are you dealing with these problems?
Unresponsive Team
You can’t get hold of anyone when you need them. It’s a slog to reach people – you have to go through several layers of call trees and escalations to get to someone with the power and know-how to help you. You’re looking for a more hands-on team that always picks up the phone, where everyone is able and empowered to help you.
Slow Support
Is your IT helpdesk less than helpful? Are they slow to resolve even critical or simple issues? Do you get a new support tech every time you call in, and have to wait while they review your account notes because they’re completely unfamiliar with your company and your IT? Would you prefer an IT team that’s more like a part of your company?
Feel Like You're Overpaying
If you’ve been with your current IT company for a long time, you might not be able to compare them to anything. But you still feel like you’re not getting enough value for what you’re paying. New technologies have never been less expensive, so why does your IT costs keep rising while your IT seems to stay the same?
Outdated Tech & Methods
You keep hearing about new technologies out there, but your IT stays the same every year. You get the feeling your IT company is resting on its laurels a bit and not evolving with the times.
The XO Difference
An MSP that does things differently, with uncommon integrity, empathy, and skill.
Consultative Approach
We’re not about pigeonholing you into a cookie cutter IT solution or model. We’ll evaluate your business’s needs and goals and help you build and maintain the IT that will get you to where you want to be.
Fair & Flexible Pricing
We have a highly flexible, transparent, and granular fee model that calculates pricing based on users, devices, and locations. We also use a quasi-pay-as-you-go model for IT support, so you get maximum value for the services you use.
A Full Spectrum Provider
We can provide industry-best IT consulting and advisory services with award-winning and end-to-end IT management, security, and support services. In other words, we don’t just tell you how to make your IT better – we make it happen, too.
True 24/7/365 Availability
We offer around-the-clock emergency tech support with response SLAs as low as 5 minutes, so you can get quick support at any time anywhere in the world.
Our Services
We offer the same services your current MSP does. We just do it better.
Consulting
Get expert, CIO-level advice for any aspect of your IT. We can help with large-scale projects and long-term planning.
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Audits
Figure out what's wrong with your current IT and get advice on what you might be missing. Review your IT for security, performance, continuity, and more. We're experts in turnarounds.
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Cloud
Get enterprise-level cloud services at a price you can afford. We specialize in Azure (including virtual desktops) and Microsoft 365. Planning, migrations, management, and more. Reduce your investment in onsite physical IT and enable your remote workers.
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Managed Services
Get 24/7 IT management and support for a fraction of the cost of hiring an in-house employee. Includes high-level account reviews so you know the status and course of your IT.
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Audits
Figure out what's wrong with your current IT and get advice on what you might be missing. Review your IT for security, performance, continuity, and more. We're experts in turnarounds.
Learn more
Managed Services
Get 24/7 IT management and support for a fraction of the cost of hiring an in-house employee. Includes high-level account reviews so you know the status and course of your IT.
Learn more
Switch to XO in 3 Simple Steps
Switching from your old IT company to XO can be as quick or gradual as you want it to be. We can onboard you as quickly as within a day, though more complex environments can take up to a few months.
Meet & Greet
Let’s have a friendly chat about your IT can better serve your business. Right away you’ll feel the difference between your old provider and one that listens and genuinely cares about helping you succeed.
Assess & Agree
After a high-level discussion we’ll get into the nitty-gritty of your IT, figuring out what’s wrong with it and putting a plan together to improve it. You’ll get everything in writing and clear pricing before we do anything billable.
Offboard & Onboard
We’ll get you off your old provider and onto our systems, minimizing disruption to your business and working with the old provider to make the transition as smooth as possible.
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Zero pressure, just free advice and the first step to getting your IT where you want it to be.