Have you ever thought about hiring an outside company to take care of your business needs, especially the IT needs of the organization?
Certain critical areas in a business contribute a considerable amount to the revenue. Companies must give adequate attention to these activities or lack of focus may affect their revenue and success.
It is not easy to deal with the rapid technology change nowadays. To help them keep up the pace, the companies look for outsourcing their IT department, to efficiently manage their IT infrastructure, network, software, and hardware, helping the companies to focus more on the strategic projects.
Outsourcing the IT department helps businesses to focus on their core activities while they get support for the secondary functions simultaneously. The company you outsource your IT department to will work on your IT services leaving you with the freedom to focus more on your primary activities.
There are several benefits and downsides of outsourcing IT departments. Let us have a look at the reasons why you should outsource your IT department.
Why Outsource Your IT Department?
Leverage Latest Technology and Modern IT Infrastructure
Choose a firm that has expertise in outsourcing IT services. As a firm having expertise in outsourcing the IT services keeps up with the trend and often use the best technology. Your organization will thus enjoy the benefit of modern IT infrastructure and gain a competitive edge. Moreover, you will be able to optimize the core activities of the business, as an outsourcing firm will free your internal resources.
Protection from Cyber Attacks
The outsourcing firms are usually conversant with the cyber threats companies face and have their hands on the measures to safeguard the actions. Thus, outsourcing the IT department reduces the chances of cyberattacks. Investing in state-of-the-art security is more viable for them as they have numerous clients. Your organization will enjoy the benefit of investing in an outsourcing firm as you will get protection from cyber attacks as well.
Stay Away from the Risks Involved due to Technology Implementation
The outsourced company offering IT services will be responsible for any sort of hazard, such as losses caused by technology advancements or implementation and outlawing of various infrastructure. The outsourced firms will bear all the risks involved. Your organization will be safe from all the risks, as these companies take measures to alleviate losses and ensure the easy continuity of the business.
Resolve Regular IT Issues
Employees often deal with several IT issues with their clients. Outsourcing the IT department will allow you to deal with such kinds of challenges as well quickly. The outsourced firms look for quick solutions to the potentially difficult troubles faced by the business. Thus, an outsourced IT department reduces the interruptions in the business caused by IT issues.
How to Outsource Your IT Department?
- You might consider a Managed Service Provider (MSP) when outsourcing the IT department. An MSP is an outsourcer tapered to manage and deliver IT services to the client company as per the requirements of the client’s need and assuming full responsibility towards the business.
- Organizations turn to MSPs when they lack sufficient IT staff or are willing to have their staff more focused on critical projects. An MSP acts as an outsourced IT department and helps the business with IT crises, improve operations, reduce their costs, and works in the direction of enhanced technological performance.
- It must be kept in consideration that an MSP is not just another efficacy. Businesses should look for a partner based on their needs, not just a service provider. Before opting for an MSP, businesses should anticipate their needs and then make a choice.
According to Mordor Research, the MSP market is expected to grow to $274 billion by 2026, up from $152 billion in 2020. The lift is expected due to the increased adoption of MSPs by organizations to alleviate the pandemic impact on the business.
As stated by NTT’s 2021 global managed services survey, the percentage of companies using MSPs has increased from 25% in 2020 to 38% in 2021.
When companies outsource their IT department to MSPs, they’re likely to have a long-term association with them. Thus, they must take adequate time to choose the required MSP as per their needs and give considerable time to see how the relationship works.
Make sure to find an MSP that has all the capabilities of an IT department and has a hands-on, partner-like approach, so they’re like a part of your team. To help you make most of your technology, look for a company with skills in cloud technologies, security, integration, and virtualization.