Our Mission Is to Make You XO Your Tech Again
Our culture is built around care, empathy, and respect for our customers, our communities, and each other. Dealing with tech problems may be the worst part of your day, but we’ll always do our best to make it easier – listening to your concerns and helping you get back to what you were doing as quickly as possible.
Eric is the overall technical and strategic leader of XO. A serial entrepreneur, he launched, scaled, and sold 5 different software companies before the age of 30, before he decided that his true passion was helping other business owners grow their companies through smarter IT. Finalist for the Los Angeles Business Journal CIO of the Year Award. Quoted in the LA Times and Wired.
Levi is Senior Director of Projects and Escalation. An expert in planning, organization, and IT engineering, he makes sure your important projects get done on time and within budget, and steps in to assist with high-level issues. Prior to joining XO, Levi worked in retail management, which taught him to deal with customer issues calmly yet urgently, and to always put the customer first.
Nik is Senior Director of Services Delivery. He oversees the tech support and engineering teams, ensuring all your support requests are promptly and efficiently routed, prioritized, and completed. Before joining XO, Nik spent 8+ years in IT services management for HP, ADP, and others. He is a Microsoft Certified Solutions Expert (MCSE) in Windows Server and Exchange.
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