High-Level Guidance and Planning
While other IT services companies just manage what you have, we offer enterprise-level advice on how to improve it and can help you get there.
Complete 24/7 Coverage of All Your IT
Our team monitors and manages your entire IT for you 24/7, so you can rest easy and focus on your business.
Fast, Friendly, Any-Time Tech Support
Your managed services package includes 24/7 tech support, so your team can get quick and effective help whenever you need it.
Custom PlansWe'll build you a plan to match your exact needs
24/7 Incident Response
Backups & DR
How XO Managed Services Help
IT Made Simple
Our award-winning team manages and protects your IT for you, so you can keep your focus on your business.
Focus on What Matters
We keep tech in the background, so you can focus on the areas of your business that make you money and help you grow.
Enable Your Growth
We help you avoid the overhead of an IT department while providing you with the cutting-edge, scalable, and secure IT you need to expand
Flexibility You Demand
Our pay-per-use pricing model and on-demand services get you the IT help you need without weighing you down; our advisory services help you adjust quickly and intelligently when needed
Align Your Biz & IT
We’ll design and build you an IT that helps you reach your business goals, and maintain it every step of the way
What We Manage - Anything IT, Including
- Networks & Networking
- Mobile Devices
- Surveillance Systems
- Point of Sale
- Cloud Services
Managed IT Services FAQ
“Managed IT services” means outsourcing the management of all or certain aspects of your IT to a managed services provider (MSP) like XO.
It’s the same you do when you get outside help for business functions like marketing, accounting, or recruiting, except for your IT – your computers, servers, storage devices, email, cloud services, etc.
Things you an MSP can do for you include:
- Monitor and proactively maintain your IT for problems including network outages, malware infections, low storage space, and a lot more
- Keep all your software up-to-date
- Provide tech support (also called “helpdesk services”) for issues including PCs and applications crashing, printer problems, connectivity and login issues
- Perform, monitor, and validate data backups
- Select and purchase IT hardware for you
Managed services provide businesses that can’t afford to hire an in-house IT person with professional-grade IT management and support.
For businesses that already have in-house IT people, an MSP allows IT people to outsource things they don’t want to deal with or don’t have time to deal with, or to get expertise they don’t have in-house.
It depends on your current environment, services you’re interested in, and other factors. Contact us for a full assessment and quote.
We wish we could offer a clearer flat pricing structure, but every organization’s IT situation and requirements are so different that doing so wouldn’t be beneficial to anyone.
Yep! There’s always somewhere here and ready to help by phone or email.
We can support any OS or application including Windows, Windows Server, Mac OS, Linux, Microsoft 365, and QuickBooks.
We’re experts at other technologies including VMware, Veeam, VoIP, WiFi, surveillance systems, NVRs, and a lot more.
Yes, we can arrange local, in-office IT support anywhere in North America. We have a nationwide team of trusted and fully-vetted technicians.
Data loss and the disasters that precede it can be both expensive and stressful. Even minor data loss affecting 75 or fewer files can result in downtime and financial losses. These are costs that most
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Schedule a free, no-obligation Zoom chat with one of our consultants. Zero pressure, just free advice and the first step to getting your IT where you want it to be.