Tailor-Made IT Solutions
When you partner with XO, you can take advantage of flexible, tailor-made IT solutions customized to your business needs and its ongoing changes.
Keep Your Business Running
XO recognizes how difficult and costly a security breach or disruption can be. We work tirelessly behind the scenes to ensure that your company’s network is always operational. If the unexpected happens and your systems fail, you can be confident that a team is working tirelessly to get you back up and running.
Our team of technicians is dedicated to your support needs, which enables them to develop a deep understanding of your IT infrastructure. Because XO’s technicians become familiar with your IT environment and business needs, they are able to deliver on every support requirement that your business may have.
Custom PlansWe'll build you a plan to match your exact needs
- 24/7 Monitoring
- Patch Management
- IT Security
- Proactive Maintenance
- 24/7 Incident Response
- Tech Support
- Yearly Reviews
- Backups & DR
- IT Insourcing
Why XO for Vancouver Managed IT Services?
Avoid Unexpected Costs
Our pay-per-use model is similar to monthly subscription services. It incorporates all of the costs for licenses and upkeep into one monthly payment. This means that you can avoid unexpected expenses and spread the cost of new licenses and software.
Scale-Up With Ease
XO enables your business to scale up easily while minimizing capital expenditure through our modern IT services that span the network and security domains.
XO’s high-tech solutions enable your business to align technology with employees, processes, and business requirements to increase the value of your modern infrastructure.
What We Manage - Anything IT, Including
- Networks & Networking
- Mobile Devices
- Surveillance Systems
- Point of Sale
- Cloud Services
Serving Vancouver and Surrounding Areas:
- New Westminster
- Coal Harbour
Vancouver Managed IT Services FAQ
The process of outsourcing a wide range of IT functions to a Managed Services Provider is known as Managed IT Services (MSP). The MSP is often in charge of proactive management of an organization’s technical systems as well as the implementation of strategies to improve and streamline operations while potentially lowering costs.
The ultimate goal of managed services is to improve service delivery and IT outcomes. Placing responsibility for IT operations with an MSP benefits the client directly by allowing their internal IT employees to focus on essential business responsibilities while receiving best-in-class support and strategic consultation from a dedicated team with strong technical and strategy knowledge.
Things that MSPs can do for you include:
- Monitor and proactively maintain your IT for problems including network outages, malware infections, low storage space, and a lot more
- Keep all your software up-to-date
- Provide tech support (also called “helpdesk services”) for issues including PCs and applications crashing, printer problems, connectivity and login issues
- Perform, monitor, and validate data backups
- Select and purchase IT hardware for you
Managed IT services reduce the pressure on the internal or in-house IT team, allowing them to better serve their employers and complete their daily tasks.
MSP’s like XO provide round-the-clock monitoring, technical problem resolution, network issues, and other tasks according to SLAs. Through the introduction of Software as a Service, Infrastructure as a Service, and Platform as a Service, cloud computing has enabled managed IT services to go beyond Break/Fix IT. These characteristics allow managed IT services to grow and scale at a faster rate than in-house IT operations.
Here are some of the most important advantages they can provide to your company. Here are some more benefits of managed IT services:
- Reduced downtime
- Access to experts
- 24/7 assistance
- Easy to scale up or down as required
- Cost reduction
- High-level support
- Efficiency and security
- System centralization
Our packages are tailormade for every client as every business has different needs. The package will depend on your existing IT structure and the services you wish to avail. Please contact us for a full assessment and quote.
Yep! Our team of IT experts works 24/7 to ensure that your business gets support at all times. We are always ready to help by phone or email.
We can support any OS or application including Windows, Windows Server, Mac OS, Linux, Microsoft 365, and QuickBooks.
We’re experts at other technologies including VMware, Veeam, VoIP, WiFi, surveillance systems, NVRs, and a lot more.
From cannabis to financial and from retail to marketing, we serve every industry.
Absolutely, we can organize local in-office IT support in and around Vancouver in cities such as Surrey, Burnaby, Richmond, Oakridge, and many more.
Let's Get Started with a Chat.
Schedule a free, no-obligation Zoom chat with one of our consultants. Zero pressure, just free advice and the first step to getting your IT where you want it to be.