24/7 Proactive Management
Proactive maintenance and monitoring of your IT infrastructure is an important aspect of XO’s managed IT services plans. Our adequately staffed remote help desk and field service team monitors and maintains your IT systems, including scheduled security scans, automated patch deployment, server health checks, and more.
Strategic Goals And IT Solutions
Inadequate IT solutions can stifle your business’s growth plans. But when you combine XO’s IT managed services with your business objectives, you will undoubtedly achieve new heights.
Flexible Managed Services Programs
XO is committed to developing managed IT solutions that are tailored to your company’s specific needs and preferences. We believe no two businesses are exactly alike, therefore, we adopt a flexible approach when developing IT services plans with our customers.
Custom PlansWe'll build you a plan to match your exact needs
- 24/7 Monitoring
- Patch Management
- IT Security
- Proactive Maintenance
- 24/7 Incident Response
- Tech Support
- Yearly Reviews
- Backups & DR
- IT Insourcing
Why XO for Lansing Managed IT Services?
Robust IT Security
Safeguarding your IT infrastructure and the devices you use to run your business is more crucial than ever. To keep your organization safe, we employ tested layered security processes and always up-to-date technologies.
We have a Help Desk that is available 24 x 7 to assist you. You won’t be transferred to a contact center or a technician who isn’t familiar with your business. When a specific issue or scenario arises, we are on top of it immediately and devote the necessary attention to it in order to minimize any disruption.
We don’t charge you for services you do not take from us. Unlike other MSPs, our packages are not bundled together, so you only pay for the services you take from us.
What We Manage - Anything IT, Including
- Networks & Networking
- Mobile Devices
- Surveillance Systems
- Point of Sale
- Cloud Services
Serving Lansing and Surrounding Areas:
- East Lansing
Lansing Managed IT Services FAQ
The operation and maintenance of a company’s IT infrastructure and end-user systems are handled by a Managed Service Provider. An MSP provides network, application, and infrastructure services, as well as continuing support and administration. The services can be delivered to on-premises data centers, third-party cloud data centers, and cloud providers.
Managed Service Providers like XO ensure that all of your IT needs are met, that they are safe and up to date, and they also handle all of your day-to-day technical concerns. This allows you to concentrate on your business rather than technology.
Things that MSPs can do for you include:
- Monitor and proactively maintain your IT for problems including network outages, malware infections, low storage space, and a lot more
- Keep all your software up-to-date
- Provide tech support (also called “helpdesk services”) for issues including PCs and applications crashing, printer problems, connectivity and login issues
- Perform, monitor, and validate data backups
- Select and purchase IT hardware for you
A managed service provider (MSP) can help you manage your IT infrastructure and free up time to focus on more critical initiatives by monitoring and managing them 24/7.
However, the perfect MSP partnership goes beyond day-to-day operations. The MSP should be able to assist you in overcoming basic operational and process difficulties over time. Their knowledge of your specific environment, along with their skills, allows them to offer cost-effective IT solutions that provide a good long-term return on investment.
Here are some benefits of managed IT services:
- Reduced downtime
- Access to experts
- 24/7 assistance
- Easy to scale up or down as required
- Cost reduction
- High-level support
- Efficiency and security
- System centralization
We customize the packages according to your organization’s specific needs. The package will depend on your existing IT structure and the services you wish to avail. Please contact us for a full assessment and quote.
Yes! Our IT experts work 24/7/365 and are ready to help by phone or email.
We can support any OS or application including Windows, Windows Server, Mac OS, Linux, Microsoft 365, and QuickBooks.
We’re experts at other technologies including VMware, Veeam, VoIP, WiFi, surveillance systems, NVRs, and a lot more.
We serve every industry.
Absolutely, we can organize local in-office IT support in and around Lansing in cities such as Jackson, East Lansing, Haslett, and many more.
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