With our managed services plan, you’ll have access to technical help for both emergency and routine IT problems. Whether you’re dealing with an incident or just going about your daily business, we’ve got you covered.
We establish fixed-term pre-pay and fixed-term pay-as-you-go options for custom services under a contract. This enables organizations to appropriately budget and focuses on long-term projects and preventative spending. With XO’s assistance, your IT staffing needs will decrease, and your recurring revenue will become more predictable.
Perfect Cloud Solutions
With our cloud consulting services, our team of experts can assist businesses at every phase of their cloud journey. Our cloud professionals can help you with cloud computing planning, computing, migration, implementation, and management, among other things. We can assist you in identifying the most suitable cloud for your requirements.
Custom PlansWe'll build you a plan to match your exact needs
- 24/7 Monitoring
- Patch Management
- IT Security
- Proactive Maintenance
- 24/7 Incident Response
- Tech Support
- Yearly Reviews
- Backups & DR
- IT Insourcing
Why XO for Detroit Managed IT Services?
Small and medium-sized enterprises grow at a faster rate than larger businesses, necessitating the ability to scale as they grow. We help our clients scale their IT infrastructure up and down with ease. We manage IT with the most up-to-date tools and technologies, relying on cloud services to scale capacity as needed.
Prevention is the best policy when it comes to cybersecurity. XO has the technology and the capability to monitor your IT infrastructure 24/7, 365 days a year, and take preventive measures that nip security problems in the bud.
We assist our customers in increasing business efficiency by ensuring that their systems stay up and running. XO helps businesses focus their resources on their core competencies that increase revenue instead of worrying about keeping IT systems running. More uptime equals increased revenue.
What We Manage - Anything IT, Including
- Networks & Networking
- Mobile Devices
- Surveillance Systems
- Point of Sale
- Cloud Services
Serving Detroit and Surrounding Areas:
- Highland Park
- River Rouge
- Lincoln Park
- Harper Woods
Detroit Managed IT Services FAQ
Managed IT service is a partnership where a company entrusts a service provider with the entire responsibility of its IT infrastructure.
With managed IT services, business owners don’t have to worry about data loss, data threat, or hardware issues; these are handled by experts, allowing owners to focus on what matters most to them – running their business.
Companies known as Managed Service Providers like XO provide managed IT services. They work in tandem with your IT systems to improve the efficiency and productivity of your workflows. MSPs offer a variety of services based on your company’s needs and requirements.
Things that MSPs can do for you include:
- Monitor and proactively maintain your IT for problems including network outages, malware infections, low storage space, and a lot more
- Keep all your software up-to-date
- Provide tech support (also called “helpdesk services”) for issues including PCs and applications crashing, printer problems, connectivity and login issues
- Perform, monitor, and validate data backups
- Select and purchase IT hardware for you
The business environment has gained momentum and it’s time to move beyond break/fix IT and instead consider how to take a proactive approach. Unfortunately, many in-house IT teams are unable to keep up with trends and ensure that their business systems are functioning properly.
With this in mind, working with a managed services provider (MSP) like XO may be a good idea. Here are some of the most important advantages they can provide to your company.
Here are some more benefits of managed IT services:
- Reduced downtime
- Access to experts
- 24/7 assistance
- Easy to scale up or down as required
- Cost reduction
- High-level support
- Efficiency and security
- System centralization
We offer custom-plans as every business has different needs. Your package will depend on your existing IT infrastructure and services you wish to avail. Please contact us for a full assessment and quote.
Yes! Our IT experts work 24/7/365 and are ready to help by phone or email.
We can support any OS or application including Windows, Windows Server, Mac OS, Linux, Microsoft 365, and QuickBooks.
We’re experts at other technologies including VMware, Veeam, VoIP, WiFi, surveillance systems, NVRs, and a lot more.
We serve every industry.
Yes, we can organize local in-office IT support in and around Detroit in cities such as Lincoln Park, Harper Woods, Dearborn, Melvindale, and many more.
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