The infrastructure of your company will be analyzed by XO experts based on your requirement(s). Your current infrastructure will be evaluated in detail by our technical staff, and we’ll then make recommendations regarding which strategy is the most beneficial and affordable. This is the standard procedure we follow before deploying our Manage IT Service approach for every business.
We guarantee that your IT infrastructure is in excellent hands because our support staff and help desk are working around the clock. It may be challenging and take up more of your valuable time to manage IT on your own if your company doesn’t have one. To support your IT infrastructure and business, our IT specialists are available to help you with a range of processes and solutions.
Robust IT Support
As a trusted IT service provider and partner for over two decades, XO takes IT management off your plate. For businesses without internal IT staff or those wishing to augment existing IT workers, we offer the advantages of a fully staffed IT department.
Custom PlansWe'll build you a plan to match your exact needs
- 24/7 Monitoring
- Patch Management
- IT Security
- Proactive Maintenance
- 24/7 Incident Response
- Tech Support
- Yearly Reviews
- Backups & DR
- IT Insourcing
Ann Arbor Managed IT Services Benefits
Updates, installations, and other important events won’t hinder your capability to continue working. With quick responses from both our technical and sales teams, we’ll make sure you’re connected to what you need even if there are outages or other disruptions. Last but not least, we’ll assist you in looking ahead by making scalable technology recommendations that scale with your company.
Comprehensive IT Package
We handle all of your IT-related issues so you can focus on running your company, which will help it grow. To suit your needs, we offer a range of services, including Desktop as a Service, managed security, managed network & infrastructure, IAM, managed hosting, compliance, and much more.
XO’s affordable IT solutions can reduce your overall costs, keep you operational, and improve your competitiveness in the market.
What We Manage - Anything IT, Including
- Networks & Networking
- Mobile Devices
- Surveillance Systems
- Point of Sale
- Cloud Services
Serving Ann Arbor and Surrounding Areas:
Ann Arbor Managed IT Services FAQ
‘Managed IT services’ are a boon for enterprises – big and small. It is the process of outsourcing either complete or parts of IT operations to Managed IT Service Providers (MSP) like XO.
MSPs not only offer IT services to clients but also develop strategic decisions and communicate the same to them.
Things that MSPs can do for you include:
- Monitor and proactively maintain your IT for problems including network outages, malware infections, low storage space, and a lot more
- Keep all your software up-to-date
- Provide tech support (also called “helpdesk services”) for issues including PCs and applications crashing, printer problems, connectivity and login issues
- Perform, monitor, and validate data backups
- Select and purchase IT hardware for you
Managed IT Services encompass a wide range of Hybrid IT Infrastructure functions, from on-demand response to 360-degree IT operations and implementation coverage.
MSPs like XO empower businesses by reducing in-house IT workload or filling in the gaps left by the in-house IT department or maybe taking over the role of the IT department of a company. Increased IT efficiency and better uptime management are two other advantages.
Here are some more benefits of managed IT services:
- Cost reduction
- High-level support
- Efficiency and security
- System centralization
Every business has unique needs; hence, your package will depend on your current environment and the services you are interested in, along with other factors. Please contact us for a full assessment and quote.
Absolutely! Our experts work round the clock and are ready to help by phone or email.
We can support any OS or application including Windows, Windows Server, Mac OS, Linux, Microsoft 365, and QuickBooks.
We’re experts at other technologies including VMware, Veeam, VoIP, WiFi, surveillance systems, NVRs, and a lot more.
From financial to advertising to pharmaceutical, we serve every industry.
Yes, we can organize local in-office IT support in and around Ann Arbor in localities such as Canton, Wayne, Wixom, Inkster, and many more.