IT Outsourcing in Los Angeles
IT Outsourcing services in Los Angeles proven to lower your costs, increase user satisfaction,
and help you worry less about your tech.
Los Angeles IT Outsourcing services proven to lower your costs, increase user satisfaction, and help you worry less about your tech.
Outsourced Helpdesk
24/7/365 helpdesk with guaranteed response times as low as 5 minutes. From basic tech support to complex, tier 3 engineering work, for a fraction of the cost of hiring in-house.
NOC / Network Management
24/7/365 monitoring and management of your networks using advanced, cutting-edge, AI-based tools. Includes patch management, uptime monitoring, proactive maintenance, and more, by professional, trained networking engineers.
SOC / Security Management
Around-the-clock cyber security monitoring and management with rapid incident response. Includes antivirus and firewall management, malware removal, intrusion detection, and proactive vulnerability management and monitoring. Protection from viruses, ransomware, spyware, and more.
Cloud Hosting & Management
Outsource the management of your cloud-based IT. Includes monitoring, maintenance, management, and support. Support any cloud platform including Azure, AWS, and Google Cloud.
Complete IT Outsourcing
Virtual CIO, network management, security management, and 24/7/365 tech support all-in-one. Get a complete Fortune 500-level IT department at a cost any SMB can afford.
Outsourced Procurement
Let the procurement experts at XO help you get the right products at the right price. Get desktops, laptops, servers, monitors, UPS, firewalls, switches, access points, and a lot more, at below-market prices. We'll make sure everything's compatible with your current environment.
NOC / Network Management
24/7/365 monitoring and management of your networks using advanced, cutting-edge, AI-based tools. Includes patch management, uptime monitoring, proactive maintenance, and more, by professional, trained networking engineers.Cloud Hosting & Management
Outsource the management of your cloud-based IT. Includes monitoring, maintenance, management, and support. Support any cloud platform including Azure, AWS, and Google Cloud.
Outsourced Procurement
Let the procurement experts at XO help you get the right products at the right price. Get desktops, laptops, servers, monitors, UPS, firewalls, switches, access points, and a lot more, at below-market prices. We'll make sure everything's compatible with your current environment.
Why XO for Los Angeles IT Outsourcing?
Custom Workflows, Processes, & SLAs
An IT Department that Works at the Same Rhythm as Your Business
IT outsourcing shouldn’t be one-size-fits-all; you need a dynamic and responsive IT department. We adapt the way we manage and support your IT to better fit your business.
- Set your own account POCs, VIPs, and user groups
- Choose preferred contact and ticket submission methods
- Set your preferred maintenance window times
- Custom SLAs – guaranteed response times from 4 hours to 5 minutes, based on priority
People You'll Enjoy Working With
Our Team Is Our Strength. We Can't Wait to Be Your Team, Too.
We have a simple rule when hiring new techs: no mean people. You rely on us for your IT, and even though you often only contact when you have an issue, we still want the experience to be a pleasant one. At the same time, our team isn’t just customer service reps – each one is trained, certified, and experienced, and our advanced tier 2 and tier 3 can handle issues of the highest complexity.
- CSAT score of 99+
- True 24/7/365 availability
- Certified in Microsoft, Cisco, VMware, and more
Always Dependable Since 1997
Always Available, Kind, & Ready to Help
We’ve been here for our clients for over 20 years, and we’ll continue to be with them for the next 20. Never stuck in our ways, we continue to adapt our methods, approaches, and toolsets to be ready for both the present day and the near future.
- Offering leading-edge cloud (including multi-cloud and hybrid cloud) solutions
- Able to support and modernize legacy assets including onsite servers and ERPs
- Strong base of local, national, and international clients
- Deep partnerships with industry leaders like Microsoft, Sophos, Cisco, and Pax8
