We are currently amid an IT staff shortage that only seems to get worse. According to a study conducted by Gartner, the talent shortage is the greatest emerging problem facing businesses today.
Another survey conducted by Harvey Nash and KPMG suggests that this predicament is especially difficult when looking for IT workers.
And the ‘Great Resignation’ seems to accelerate the IT staffing shortage to another level. This trend is not just about switching jobs or leaving the workforce. The Great Resignation is about taking a decision of quitting to better manage your work and personal life. Read the blog, How MSPs Can Help You With Your IT Staffing Shortage
What Is The Cause of Tech Talent Shortage?
Here are some main reasons:
- Almost every company needs IT experts, not just tech-centric organizations.
- Training can’t keep up with growth.
- Cyber security needs have exploded.
- Privacy regulations have expanded.
- High costs are incurred to have an in-house IT team.
The shortage of IT workers has the potential to lead to other issues down the road. Technology has an impact on practically every aspect of an organization’s function in the digital age, including marketing, sales, service, and financing.
To deal with IT staffing shortage you can partner with MSPs who can deliver a host of benefits including:
- Market expertise
- Process efficiencies
- Technology expertise
- Program scalability
- Compliant practices
- Spend visibility and cost savings
What Are Managed Services?
MSP stands for managed services provider. It refers to a business model in which businesses can outsource certain IT processes and activities to external, specialized companies or providers. Customers’ IT infrastructure and applications (such as email, website, and security) are usually monitored and managed by MSPs on an ongoing basis.
In most cases, an MSP accomplishes this by using remote monitoring to keep track of the health of its customers’ IT environments. MSPs may simultaneously change and update systems as well as fix any problems that arise.
Web applications, backup and disaster recovery solutions, security software, desktop and server management software, and storage management tools may be a part of the package offered by an MSP.
Advantages Of Partnering With MSPs
Many small and medium-sized businesses (SMBs) outsource their IT department to keep all of their business systems, networks, and operations functioning, updated, and stable without having to pay for an entire IT team upfront. This allows businesses to concentrate on other aspects of their operations, such as profitability and client acquisition.
Instead of simply responding to issues as they arise (a technique known as break/fix), good MSPs adopt a proactive approach to IT. Taking proactive steps, prevent IT issues from occurring. One of the most notable benefits of partnering with an MSP is that IT-related downtime can be avoided. IT-related downtime can have a substantial impact on a company’s reputation and income, especially for small enterprises.
How MSPs Can Help You With Your IT Staffing Shortage
Following are the ways in which MSPs can help with your staffing shortage:
Cost-Effective Than In-House Hiring
MSPs typically use a flat-rate monthly pricing mechanism that is based on the services covered in the package. The number of devices covered would also be taken into account, and different packages would be devised at various levels.
While the most basic services offered by MSPs normally begin with simple monitoring, such as notifying clients of issues and enabling them to resolve them on their own. Then there are providers who offer fully managed services, such as alerts, problem resolution, and so on. The costs are determined by the MSP services.
MSPs can provide tech support through remote monitoring and maintenance rather than visiting clients regularly. This enables them to provide better services at cost-effective pricing.
The Managed Services model’s subscription pricing enables companies to better control costs. A Managed Service Provider can reduce or eliminate some costs, such as IT department resources, training, equipment, and employees, allowing the IT budget to be better utilized overall.
When businesses partner with an MSP to get help in managing their organization’s IT, they are only responsible for paying a predictable, fixed monthly charge.
Get More For What You Pay
When you partner with an MSP, you get more for what you pay. You have access to a team of technicians, engineers, vCIOs with decades of combined experience and expertise – basically a full IT department. On the other hand, as a small or medium business, your budget will let you hire just a handful of people who may or may not be able to handle your IT efficiently.
MSPs offer 24/7/365 support which means you can access solutions to your problems outside of normal business hours. Also, you have access to a lot more technicians who respond to your problems quickly.
How Can XO Help
MSPs like XO are better equipped at minimizing a company’s risks. We have access to the most up-to-date infrastructure, software, compliance, and security solutions, as well as industry best practices. We can deploy solutions to keep your data safe and your business operations disaster-proof because we have experience with business continuity.
You can reach out to our experts for a no-obligation quote.