IT You'll Love
“Good enough” isn’t good enough. Your business deserves tech that’s pain-free and lovable – fast, secure, and easy-to-use.
- Email that just sends
- PCs and servers that just work
- Security that doesn’t leave you feeling caged
- Backups you can trust to be there when you need them
- Tech support that picks up the phone
- IT that works anywhere, not just the office
An IT Partner You Can Trust
We’re music lovers. Proud fathers and mothers. Entrepreneurs. Star Wars nerds. 80s movie connoisseurs. And like everyone, we love our dogs.
What we share is a genuine passion to help our clients solve their IT problems and use technologies intelligently to support and enable their growth. And when it comes to IT, we know our stuff.
Pricing That's Fair to All
Fairness is one of our core principles as an organization. It’s not just about ethics but also about maintaining trust and ensuring clients get the value from our services that they expect.
It’s something we’ve found over the years. MSPs that offer “unlimited” support always end up providing a more limited experience than MSPs like XO that price their support more fairly on a hybrid fixed and pay-per-use model.
Our commitment to fairness in pricing gives us the flexibility to work within your IT budget, while still providing exceptional IT services.
Can't Stomach Your Current IT?
Feel Like You're Doing All the Giving with Your MSP?
Feel like you’re paying your current MSP for nothing? You probably are. Other MSPs will force you to buy high-end hardware that they hardly have to manage, then charge you $150 per month per user or more.
Send us your current IT bills now and we’ll tell you if you’re overspending.
Feel Like You're Missing Out on the Latest & Greatest?
Feel like you’re missing out? If you haven’t made any big changes to your tech in the last few years, you probably are.
Tech like automation and AI are faster, better, and cheaper than ever before, and within the reach of any budget. Heck, they’re finally even starting to make actual flying cars now these days.
There’s a whole world of exciting technology out there. You just may not know it.
Feel Limited by "Unlimited" Support?
MSPs that offer “unlimited” support always end up providing a more limited experience than MSPs like XO that price their support more fairly on a block or pay-per-use basis.
When you look at the fine print “unlimited” often only applies to a very limited set of support requests. Everything else is priced at an exorbitant rate. Second, you get what you pay for. MSPs have to make their profit somehow. With unlimited pricing it’s often by hiring under-skilled staff and dumping work on them that they’re not qualified to handle.
While other MSPs just manage what you have, we offer enterprise-level advice on how to improve it and can help you get there. XOverture combines high-level advisory support with top-tier services in one affordable package.
We are a 24/7 operation. Hackers don’t sleep and neither do we. Servers run around the clock, so do we. When you call, we pick up the phone.
Our contracts, SLAs, and pricing are clear as day, so you always know what you’re getting. Our automated service notifications and in-depth reports and reviews keep you informed and in control.
We’re knowledgeable when it comes to all the latest trends in cloud, digital transformation, virtualization, containers, IoT, 5G, and others, but we don’t treat our clients like guinea pigs — we only deploy the technologies we know and trust from real experience and testing.
We never just throw money at a problem. We always work to find the best solution at the lowest price for our clients, while making sure that the solution actually works and isn’t a cheap, temporary stopgap.
National Food Manufacturing Firm
IT Management that Helps You Grow
- Resolved ransomware infection
- Maintained perfect security & uptime
- Kept IT costs stable even as company expanded
- Custom workflows to match their 24/7 schedule
This manufacturer came to XO with a problem – they had just been hit with a ransomware infection that was paralyzing their manufacturing operations, costing them thousands upon thousands per day.
XO promptly fixed their ransomware infection, restored their operations, and initiated the IT cleanup/turnaround. Our consultants/account managers worked closely with their leadership team as virtual CIOs to plan their IT to be more stable and modern, and to ensure it helped them achieve their goals as a business.
The manufacturer enjoyed essentially 100% uptime on all critical IT infrastructure, and never dealt with another major security breach again, even though manufacturers are top targets for cybercriminals seeking intellectual property or trying to extract ransoms from businesses that can’t run without specialized technology.
We also adapted custom workflows and SLAs for them as they were a seasonal business that ran 24×7 operations during Q4, keeping the system locked down and stable during this period and responding to all alerts and issues especially quickly.
American Jewish University
XO Always Delivers
- CSAT score over 98%
- Managed services & vCIO
- Switched to all-remote when the pandemic hit
- Supports thousands of students and administrators
XO has handled all the IT needs for the American Jewish University, a private university in Los Angeles with tens of thousands of students, for many years. Managers and staff both love the support they get from XO, with a CSAT score of over 95%.
Plus, their executives receive high-level IT advice and guidance on the direction and status of their IT, helping them make decisions on what sort of products to buy, for example, and what new technologies they should use for new university initiatives.
They say it’s only when things get rough you find out who you can really trust, and when the coronavirus hit in early 2020, AJU found that they could trust XO to help them quickly and smoothly switch over to remote working and classes via video conferencing.
We completed the switchover in just a few days, helping their teachers keep teaching and students keep learning despite the extraordinary circumstances. And when teachers and administrators were ready to go back to the office, we supported them with that, too.
I struggled for months –feeling crazy when trying to explain the issue – with no real support or anyone taking the issue seriously. And now, finally, you’ve made it happen. Thank you!!
The XOverture team has taken excellent care of us.
We love them!
XOverture was on site several times and spent countless hours on the phone dealing with Spectrum and all the frustrations associated with that. Through it all, your team was always friendly and helpful and accommodating. We greatly appreciate your efforts, friendly demeanor, and the results. THANK YOU XOverture!!
Let's Get Started with a Chat
Schedule a free, no-obligation Zoom chat with one of our consultants.
Zero pressure, just free advice and the first step to getting your IT where you want it to be.